Returns & Exchanges
At Pappy, we want you to love your new fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether it's a fit issue or a change of heart, we are committed to making your exchange or refund as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.